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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Toni Tyson

December 13, 2024

5  out of  5
rating by Toni Tyson
"Her staff ms Rachel is awesome"
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Tangela Steele

December 12, 2024

5  out of  5
rating by Tangela Steele
"Aura has the best customer service ,she was very patient with me,she made my day 😀"
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Rosabelis Fabio

December 12, 2024

5  out of  5
rating by Rosabelis Fabio
"Imani was very helpful and answered my questions as they came up. She made the experience feel seamless and easeful."
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ash love

December 12, 2024

5  out of  5
rating by ash love
"Ronesha was a great help"
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Stephanie Daniel

December 12, 2024

5  out of  5
rating by Stephanie Daniel
"I had a great experience with imani! Imani guaranteed a rate i couldn't refuse. she was very sweet and understanding. she explained the whole process and i went with state Farm."
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Lacretia Clark

November 26, 2024

5  out of  5
rating by Lacretia Clark
"Deidre Bembry is very nice and is very helpful, She is a great access to your company.Deidre Bembry is compassionate and explains everything so I understand My policy 💞"
We responded:
"Lacretia, thank you so much for your kind words! We are thankful for you! "
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Nolanda Daniel

November 21, 2024

5  out of  5
rating by Nolanda Daniel
"They're very helpful and friendly and answers all of your questions and needs with a friendly staff, I appreciate you e"
We responded:
"Thank you so much for taking the time to leave us a review! We appreciate you, Nolanda!"
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Nayski

November 19, 2024

5  out of  5
rating by Nayski
"Imani was super helpful and gave me great tips for someone like myself who is young and willing to receive any information I can! She made sure before we disconnected from the phone that I had zero questions and had clear understandings of what I was insured for. Great customer service as well!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Juan Gonzalez

November 14, 2024

5  out of  5
rating by Juan Gonzalez
"Called about a concern about my billing and Aura was super helpful she called me back in under 30 minutes and resolved my situation"
We responded:
"Thanks so much for taking the time to leave a review, Juan! We are glad that Aura could help you!"
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Van Meridy

November 12, 2024

5  out of  5
rating by Van Meridy
"Imani provided great customer service when addressing my insurance needs"
We responded:
"We appreciate your review! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Daniel Rangel

November 12, 2024

5  out of  5
rating by Daniel Rangel
"Imani Fenner is the perfect example of excellent customer service. Other agencies wish they had carbon copies of her. She made me feel like the most important person in the world. Keep up the excellent work. GO STATE FARM!!!"
We responded:
"Daniel, thank you so much for your review! I am so happy Imani was able to assist you. We are glad to have her! "
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VW DUBBED FAN

October 21, 2024

1  out of  5
rating by VW DUBBED FAN
"Been with State Farm for 29+ years. And in the past 2 years my monthly payment has trippled with No accidents. The only 2 (2020 and 2024) were due to other parties. I was told that the reason for the increase from $274 to now $645 was due to inflation. I called BS and stated that it went to them at this office and not the policy. I do not feel like anyone in this office is honest and has the customer in mind. I do feel however they do have their pockets in mind and try and find an excuse to charge more."
We responded:
"Thanks for your response and sharing your concerns. As we discussed in the office on several occasions there are specific reasons why your bill increased. We have been very transparent about those reasons. As you may also be aware, insurance is highly regulated, and we don't make any changes to your rates at the local level because that is strictly prohibited. When there are changes to your policy you are notified in advance and in writing. We are always available to answer questions and have conversations with our customers, even if those conversations are difficult. We stand on providing accurate information and transparency ALWAYS. We appreciate you being a long-term customer and would welcome the opportunity to provide any additional assistance with your concern. "
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Brittany Wyatt

October 18, 2024

5  out of  5
rating by Brittany Wyatt
"Emani was wonderful and was able to get me a great monthly rate. I would recommend them to everyone. Service was pleasant and hassle free. If you need insurance definitely contact them."
We responded:
"Thank you so much for your kind review, Brittany!"
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Vanessa Somo

September 26, 2024

5  out of  5
rating by Vanessa Somo
"I truly appreciate the service and attention that Imani has provided. Since I got into the Atlanta area from FL she has been super helpful and patient with me."
We responded:
"Vanessa, I am so glad Imani assisted you and was able to give you great service. Thank you for leaving a review!"
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Jessica Pinkston

September 14, 2024

5  out of  5
rating by Jessica Pinkston
"I've been with State Farm for 3 years. They have always had great customer service and the prices are great. Most recently Leslie helped me to modify my coverage based on my current needs and she was super helpful and took the time to explain to me all of my options and even suggest what she thought would be helpful for my current situation. I love working with this team!"
We responded:
"Jessica, thank you so much for your review!! We are glad to have you with our State Farm family! "
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tanisha f

September 13, 2024

5  out of  5
rating by tanisha f
"THANK YOU!!!!!!! Imani was amazing from start to finish she assisted and ensured i had everything I need in my policy. I couldn't have asked for a better agent. THANK YOU AGAIN IMANI!!!!!!"
We responded:
"Thank you so much for taking the time to leave a review! We are so glad Imani helped you!"
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Kandra Teasley

August 20, 2024

5  out of  5
rating by Kandra Teasley
"Excellent customer service from the ladies greatly appreciated"
We responded:
"Thank you so much, Kandra, for your review! We appreciate you! "
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Evan Covington

August 7, 2024

5  out of  5
rating by Evan Covington
"Imani was great definitely recommend this office for your policies."
We responded:
"Evan, thank you for leaving a great review for Imani. Let us know if you ever need anything!"
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Jk Khalfani

August 2, 2024

5  out of  5
rating by Jk Khalfani
"Worked mostly with representative Imani but all staff was friendly and helpful. Each question was answered satisfactorily. In my opinion so far this is a great office to work with."
We responded:
"I am so glad that the office took good care of you, and that Imani was able to assist you. Thank you so much for taking the time to leave a review!"
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Van Offtops

July 10, 2024

5  out of  5
rating by Van Offtops
"I can’t say enough about how grateful I am. I was referred by a friend and decided to call. Imani took care of me, and was so helpful, she even helped me out with additional paperwork to get my car. 10/10 service with the best rates for me."
We responded:
"We are grateful for you!! Thank you so much for your review and shoutout to Imani! "
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Rozell Jones

June 17, 2024

5  out of  5
rating by Rozell Jones
"Imani helped me sign up with Renter’s insurance. Great customer service. Thank you."
We responded:
"Thank you so much for leaving a review! We are glad to have you with our State Farm Family!"
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michelle hanks

June 6, 2024

5  out of  5
rating by michelle hanks
"Spoke with many company’s in the last 3 days Allstate kept pressing me to bundle my cars with my home owners insurance which I didn’t want to do. A few others were either higher premiums or had a representative that must of been going through a divorce as impatient and aggressive as they were. By now I thought I was tired of talking to Insurance Companies. Then Imani from State Farm made our one phone call a comforting one and was able to move me forward in my Homeowners Insurance with her. She calculated so quickly with different options to meet my needs too. Patient, Precise and Polite the three P’s of good business. I knew she wasn’t going through no divorce! Ha! She was refreshing made me want to spend my money with her light hearted happy demeanor. Hats off to State Farm for having such a sharp peoples person on board. I may have to bring my vehicles back to State Farm as I was with them for 13 years before."
We responded:
"Thank you so much for taking the time so leave such a wonderful review! We are glad that Imani was able to assist you and provide great customer service! :) "
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George Fraser

June 4, 2024

5  out of  5
rating by George Fraser
"A very positive customer experience with Imani Fenner. She's very helpful and knowledgeable and very customer oriented. My pleasure!"
We responded:
"Thank you so much for your review, George! We appreciate you!"
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LaShawn Tucker

May 9, 2024

5  out of  5
rating by LaShawn Tucker
"Great customer service, Imani F. was prepared when she called me didn’t have me waiting. Everything I need she was on top of everything. Thank you!"
We responded:
"Thank you so much for your review! We are so happy to have you with our State Farm Family!"
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Shakira King

May 3, 2024

5  out of  5
rating by Shakira King
"She was very helpful informative and honest imani"
We responded:
"Shakira, thank you so much for leaving a review! We appreciate you!"