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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Victoria G

July 2, 2025

5  out of  5
rating by Victoria G
"It's a shame that we live in a world where we can justifiably roll our eyes when we hear slogans about how various service providers are "always there for us"--because it's so seldom true. I don't stay with State Farm because they send me "happy birthday" texts every year that sound like a real person wrote them (and because they text me back when I thank them), though it's a nice touch. I stay with them because they *are* there for me--when I have questions, or need guidance about what kind of coverage is best for me, and why. They know what they're doing, and they've worked with me time and time again to make sure I have adequate coverage while giving me every discount--every benefit--they can. And when I had to file a claim on my homeowner's policy, they showed up within 30 minutes and started taking care of it. Knowledgeable, responsive, trustworthy, and walking the "like a good neighbor" talk--I couldn't ask for more in an insurance provider."
We responded:
"Wow—thank you so much for this incredibly thoughtful and genuine message. Your words mean the world to us because they reflect exactly what we strive for every day: to be more than just a slogan, and truly be there when it matters most. We’re grateful for the trust you’ve placed in our team and honored to be your insurance provider. From coverage guidance to claim support, it’s our privilege to walk alongside you and make sure you’re taken care of- like a good neighbor should. Thank you again for your loyalty and for taking the time to share your experience!"
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sebastian vasquez jaramillo

July 1, 2025

5  out of  5
rating by sebastian vasquez jaramillo
"I want to sincerely thank Aura Alvarado for her outstanding service and professionalism. She helped me get the insurance for my cars and the rental policy for my apartment. She made everything easy and stress-free. I truly appreciate her dedication and the great job she did!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Aura provided you with outstanding service and made the process smooth and stress-free. She's a valued member of our team, and we'll be sure to share your appreciation with her. We're grateful for the opportunity to help with your auto and renters insurance, and we're always here when you need us!"
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Bronwyn Eberhardt

July 1, 2025

5  out of  5
rating by Bronwyn Eberhardt
"I’ve been with this agency for a little over a year now. I love their customer service. I spoke with Roneesha on yesterday. She very polite and knowledgeable. Keep up the good work."
We responded:
"Thank you so much for your continued trust and kind words! We're glad to hear that Roneesha provided polite and knowledgeable service during your recent call. She’s a valued member of our team, and we’ll be sure to share your encouragement with her. We look forward to continuing to serve you for years to come!"
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Yamile Jaramillo

June 30, 2025

5  out of  5
rating by Yamile Jaramillo
"I want to sincerely thank Aura Alvarado for her excellent service and professionalism in helping me with the insurance for my home and cars. She made the whole process smooth and easy. I really appreciate her dedication and great work!"
We responded:
"Hi Yamile, Thank you so much for your review! We’re thrilled to hear that Aura provided you with excellent service and made the insurance process smooth and easy. Her dedication and professionalism truly set her apart, and we’re grateful to have her on our team. We appreciate your trust and are here whenever you need us!"
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Francisco JAvier .Alvarado

June 30, 2025

5  out of  5
rating by Francisco JAvier .Alvarado
"Many thanks to Aura Alvarado for the outstanding customer service. Her extensive knowledge of auto insurance policies and related matters was truly helpful. Great job!"
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Aura’s extensive knowledge and outstanding customer service made such a positive impact. We appreciate your trust and are here anytime you need assistance! "
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Kimberly Franklin

June 23, 2025

5  out of  5
rating by Kimberly Franklin
"I had the most upmost wonderful sale person Imani she answered all my question that concerned me and I just want to say thank you very much and keep up the wonderful 😊 job"
We responded:
"Hi Kimberly, thank you so much for your kind words! We're thrilled to hear that Imani was able to answer all your questions and provide such wonderful service. She truly cares about helping our customers feel confident and informed. Thanks again for choosing us, and we’re here anytime you need assistance."
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tyrone free

June 2, 2025

5  out of  5
rating by tyrone free
"Very polite. Answered all concerns"
We responded:
"Hi Tyrone, thank you for the kind words! We’re glad to hear you had a positive experience and that all your concerns were addressed. We're always here to help—just reach out anytime!"
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Tiesha Harris

June 2, 2025

5  out of  5
rating by Tiesha Harris
"Excellent Service from Roneesha Bowles I want to give a huge shoutout to Roneesha Bowles for her outstanding service and professionalism. She made it her priority to keep me informed and updated on my account every step of the way. Her communication was clear, timely, and always helpful. Most importantly, she gave me a strong sense of security and confidence during the entire process. It’s rare to find someone who genuinely cares and goes the extra mile, but Roneesha did just that. Truly appreciate her dedication and support!"
We responded:
"Hello Tiesha, thank you so much for your thoughtful and heartfelt review! We’re thrilled to hear about your experience with Roneesha. Her professionalism, clear communication, and genuine care are exactly what we strive for, and we’re so glad she made you feel confident and supported throughout the process. Your kind words mean a lot to our team. We’re always here for you—don’t hesitate to reach out anytime!"
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Deidre

March 14, 2025

5  out of  5
rating by Deidre
"I had the pleasure of working with Logan. He was very patient and professional. I was so indecisive; however, he stuck with me without being overbearing and he was understanding. I appreciate the phenomenal custom service and experience Logan provided. He is the definition of an outstanding employee, State Farm is lucky to have you Logan!"
We responded:
"We're thrilled to hear that Logan was patient, professional, and understanding throughout your decision-making process. Your appreciation for his phenomenal customer service and experience means a lot to us. Logan truly embodies the qualities of an outstanding employee, and we're lucky to have him on our team. Thank you for your support!"
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Perla Flores

March 13, 2025

5  out of  5
rating by Perla Flores
"Great service!! My husband and I were looking for a more affordable car/home insurance and Statefarm did not disappoint. They were extremely helpful and we are very satisfied with the service."
We responded:
"We're thrilled to hear that you and your husband found our car and home insurance options affordable and our service extremely helpful. Your satisfaction is our top priority, and we truly appreciate your support!"
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Cindy Elder

February 26, 2025

5  out of  5
rating by Cindy Elder
"Roneesha was exceptional.She was so patient and kind.She made sure we understood everything on our policies.We would recommend her highly for any advice on State Farm Insurance.Thank you for this wonderful employee."
We responded:
"Hi Cindy, thank you for your exceptional review! We're delighted to hear that Roneesha was patient, kind, and thorough in explaining your policies. Your high recommendation means a lot to us, and we're grateful to have such a wonderful employee on our team. Thank you for your support! "
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NEX-GEAR PRODUCTIONS

February 13, 2025

5  out of  5
rating by NEX-GEAR PRODUCTIONS
"Had the privilege of having an amazing State Farm agent, Aura was very kind and knowledgeable. Made me feel very comfortable conversing about my options and my policy. Thank you Aura, have a blessed day."
We responded:
"Thank you for your kind words! We're thrilled to hear that Aura was kind and knowledgeable, making you feel comfortable discussing your options and policy. Your feedback means a lot to us, and we appreciate your support. Have a blessed day! "
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Deneise Evans

January 23, 2025

5  out of  5
rating by Deneise Evans
"I had 2 issues that I needed assistance with. Roneesha took my call. She was soooo helpful and patient with both of my questions and solved them! She was professional and knowledgeable and made me feel like she truly cared. It was in the Snow/Ice Storm and she still was able to help me! Thank you Roneesha and thank you Dedra for having such an amazing staff!"
We responded:
"Hi Deneise, thank you for sharing your experience! We're delighted to hear that Roneesha was able to assist you with your issues, even during the Snow/Ice Storm. Her helpfulness, patience, professionalism, and genuine care are truly appreciated. We're also grateful to Dedra for having such an amazing staff. Your feedback means a lot to us! "
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Karyne Pierre

January 3, 2025

5  out of  5
rating by Karyne Pierre
"I had an amazing experience with Imani at State Farm! She took her time to explain every detail of the process and ensured I fully understood my options. Imani went above and beyond to secure the best policy for my car, tailoring it perfectly to my needs. Our conversation was not only informative but also enjoyable, and she made me feel completely confident in my decision to join State Farm today. Her professionalism and genuine care for her clients truly set her apart. Highly recommend Imani for anyone looking for top-notch service!"
We responded:
"WOW! Thank you SO much for your kind words!!! I am so glad that Imani assisted you and gave you a great Good Neighbor experience! We are happy to have you with our State Farm Family! "
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Janna Ratcliff

December 30, 2024

5  out of  5
rating by Janna Ratcliff
"Imani was amazing and informative and helped me in any way needed and saved me a ton of money I highly recommend her and state farm"
We responded:
"Thank you for taking the time to share your thoughts! If you ever have any questions or need assistance, we’re here to help!"
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Hype Benjamin

December 17, 2024

5  out of  5
rating by Hype Benjamin
"Roneesha is very nice with the reminders"
We responded:
"We appreciate you leaving Roneesha a 5-Star review! Thank you!"
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Toni Tyson

December 13, 2024

5  out of  5
rating by Toni Tyson
"Her staff ms Rachel is awesome"
We responded:
"Thank you so much for taking the time to leave a review! We appreciate your business!"
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Tangela Steele

December 12, 2024

5  out of  5
rating by Tangela Steele
"Aura has the best customer service ,she was very patient with me,she made my day 😀"
We responded:
"We are so happy Aura took such good care of you! Thank you so much for leaving her a review!"
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Rosabelis Fabio

December 12, 2024

5  out of  5
rating by Rosabelis Fabio
"Imani was very helpful and answered my questions as they came up. She made the experience feel seamless and easeful."
We responded:
"I am so glad Imani made the process easy for you. Thank you for your business!"
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ash love

December 12, 2024

5  out of  5
rating by ash love
"Ronesha was a great help"
We responded:
"I am glad that she was able to help you! Thank you for leaving a review!"
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Stephanie Daniel

December 12, 2024

5  out of  5
rating by Stephanie Daniel
"I had a great experience with imani! Imani guaranteed a rate i couldn't refuse. she was very sweet and understanding. she explained the whole process and i went with state Farm."
We responded:
"Thank you for leaving Imani a review. We’re thrilled to know you had a positive experience with her. We look forward to continuing to support your insurance needs."
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Lacretia Clark

November 26, 2024

5  out of  5
rating by Lacretia Clark
"Deidre Bembry is very nice and is very helpful, She is a great access to your company.Deidre Bembry is compassionate and explains everything so I understand My policy 💞"
We responded:
"Lacretia, thank you so much for your kind words! We are thankful for you! "
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Nolanda Daniel

November 21, 2024

5  out of  5
rating by Nolanda Daniel
"They're very helpful and friendly and answers all of your questions and needs with a friendly staff, I appreciate you e"
We responded:
"Thank you so much for taking the time to leave us a review! We appreciate you, Nolanda!"
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Nayski

November 19, 2024

5  out of  5
rating by Nayski
"Imani was super helpful and gave me great tips for someone like myself who is young and willing to receive any information I can! She made sure before we disconnected from the phone that I had zero questions and had clear understandings of what I was insured for. Great customer service as well!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Juan Gonzalez

November 14, 2024

5  out of  5
rating by Juan Gonzalez
"Called about a concern about my billing and Aura was super helpful she called me back in under 30 minutes and resolved my situation"
We responded:
"Thanks so much for taking the time to leave a review, Juan! We are glad that Aura could help you!"