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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Deidre

March 14, 2025

5  out of  5
rating by Deidre
"I had the pleasure of working with Logan. He was very patient and professional. I was so indecisive; however, he stuck with me without being overbearing and he was understanding. I appreciate the phenomenal custom service and experience Logan provided. He is the definition of an outstanding employee, State Farm is lucky to have you Logan!"
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Perla Flores

March 13, 2025

5  out of  5
rating by Perla Flores
"Great service!! My husband and I were looking for a more affordable car/home insurance and Statefarm did not disappoint. They were extremely helpful and we are very satisfied with the service."
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Cindy Elder

February 26, 2025

5  out of  5
rating by Cindy Elder
"Roneesha was exceptional.She was so patient and kind.She made sure we understood everything on our policies.We would recommend her highly for any advice on State Farm Insurance.Thank you for this wonderful employee."
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NEX-GEAR PRODUCTIONS

February 13, 2025

5  out of  5
rating by NEX-GEAR PRODUCTIONS
"Had the privilege of having an amazing State Farm agent, Aura was very kind and knowledgeable. Made me feel very comfortable conversing about my options and my policy. Thank you Aura, have a blessed day."
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Deneise Evans

January 23, 2025

5  out of  5
rating by Deneise Evans
"I had 2 issues that I needed assistance with. Roneesha took my call. She was soooo helpful and patient with both of my questions and solved them! She was professional and knowledgeable and made me feel like she truly cared. It was in the Snow/Ice Storm and she still was able to help me! Thank you Roneesha and thank you Dedra for having such an amazing staff!"
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Karyne Pierre

January 3, 2025

5  out of  5
rating by Karyne Pierre
"I had an amazing experience with Imani at State Farm! She took her time to explain every detail of the process and ensured I fully understood my options. Imani went above and beyond to secure the best policy for my car, tailoring it perfectly to my needs. Our conversation was not only informative but also enjoyable, and she made me feel completely confident in my decision to join State Farm today. Her professionalism and genuine care for her clients truly set her apart. Highly recommend Imani for anyone looking for top-notch service!"
We responded:
"WOW! Thank you SO much for your kind words!!! I am so glad that Imani assisted you and gave you a great Good Neighbor experience! We are happy to have you with our State Farm Family! "
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Janna Ratcliff

December 30, 2024

5  out of  5
rating by Janna Ratcliff
"Imani was amazing and informative and helped me in any way needed and saved me a ton of money I highly recommend her and state farm"
We responded:
"Thank you for taking the time to share your thoughts! If you ever have any questions or need assistance, we’re here to help!"
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Hype Benjamin

December 17, 2024

5  out of  5
rating by Hype Benjamin
"Roneesha is very nice with the reminders"
We responded:
"We appreciate you leaving Roneesha a 5-Star review! Thank you!"
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Toni Tyson

December 13, 2024

5  out of  5
rating by Toni Tyson
"Her staff ms Rachel is awesome"
We responded:
"Thank you so much for taking the time to leave a review! We appreciate your business!"
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Tangela Steele

December 12, 2024

5  out of  5
rating by Tangela Steele
"Aura has the best customer service ,she was very patient with me,she made my day 😀"
We responded:
"We are so happy Aura took such good care of you! Thank you so much for leaving her a review!"
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Rosabelis Fabio

December 12, 2024

5  out of  5
rating by Rosabelis Fabio
"Imani was very helpful and answered my questions as they came up. She made the experience feel seamless and easeful."
We responded:
"I am so glad Imani made the process easy for you. Thank you for your business!"
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ash love

December 12, 2024

5  out of  5
rating by ash love
"Ronesha was a great help"
We responded:
"I am glad that she was able to help you! Thank you for leaving a review!"
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Stephanie Daniel

December 12, 2024

5  out of  5
rating by Stephanie Daniel
"I had a great experience with imani! Imani guaranteed a rate i couldn't refuse. she was very sweet and understanding. she explained the whole process and i went with state Farm."
We responded:
"Thank you for leaving Imani a review. We’re thrilled to know you had a positive experience with her. We look forward to continuing to support your insurance needs."
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Lacretia Clark

November 26, 2024

5  out of  5
rating by Lacretia Clark
"Deidre Bembry is very nice and is very helpful, She is a great access to your company.Deidre Bembry is compassionate and explains everything so I understand My policy 💞"
We responded:
"Lacretia, thank you so much for your kind words! We are thankful for you! "
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Nolanda Daniel

November 21, 2024

5  out of  5
rating by Nolanda Daniel
"They're very helpful and friendly and answers all of your questions and needs with a friendly staff, I appreciate you e"
We responded:
"Thank you so much for taking the time to leave us a review! We appreciate you, Nolanda!"
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Nayski

November 19, 2024

5  out of  5
rating by Nayski
"Imani was super helpful and gave me great tips for someone like myself who is young and willing to receive any information I can! She made sure before we disconnected from the phone that I had zero questions and had clear understandings of what I was insured for. Great customer service as well!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Juan Gonzalez

November 14, 2024

5  out of  5
rating by Juan Gonzalez
"Called about a concern about my billing and Aura was super helpful she called me back in under 30 minutes and resolved my situation"
We responded:
"Thanks so much for taking the time to leave a review, Juan! We are glad that Aura could help you!"
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Van Meridy

November 12, 2024

5  out of  5
rating by Van Meridy
"Imani provided great customer service when addressing my insurance needs"
We responded:
"We appreciate your review! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Daniel Rangel

November 12, 2024

5  out of  5
rating by Daniel Rangel
"Imani Fenner is the perfect example of excellent customer service. Other agencies wish they had carbon copies of her. She made me feel like the most important person in the world. Keep up the excellent work. GO STATE FARM!!!"
We responded:
"Daniel, thank you so much for your review! I am so happy Imani was able to assist you. We are glad to have her! "
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VW DUBBED FAN

October 21, 2024

1  out of  5
rating by VW DUBBED FAN
"Been with State Farm for 29+ years. And in the past 2 years my monthly payment has trippled with No accidents. The only 2 (2020 and 2024) were due to other parties. I was told that the reason for the increase from $274 to now $645 was due to inflation. I called BS and stated that it went to them at this office and not the policy. I do not feel like anyone in this office is honest and has the customer in mind. I do feel however they do have their pockets in mind and try and find an excuse to charge more."
We responded:
"Thanks for your response and sharing your concerns. As we discussed in the office on several occasions there are specific reasons why your bill increased. We have been very transparent about those reasons. As you may also be aware, insurance is highly regulated, and we don't make any changes to your rates at the local level because that is strictly prohibited. When there are changes to your policy you are notified in advance and in writing. We are always available to answer questions and have conversations with our customers, even if those conversations are difficult. We stand on providing accurate information and transparency ALWAYS. We appreciate you being a long-term customer and would welcome the opportunity to provide any additional assistance with your concern. "
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Brittany Wyatt

October 18, 2024

5  out of  5
rating by Brittany Wyatt
"Emani was wonderful and was able to get me a great monthly rate. I would recommend them to everyone. Service was pleasant and hassle free. If you need insurance definitely contact them."
We responded:
"Thank you so much for your kind review, Brittany!"
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Vanessa Somo

September 26, 2024

5  out of  5
rating by Vanessa Somo
"I truly appreciate the service and attention that Imani has provided. Since I got into the Atlanta area from FL she has been super helpful and patient with me."
We responded:
"Vanessa, I am so glad Imani assisted you and was able to give you great service. Thank you for leaving a review!"
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Jessica Pinkston

September 14, 2024

5  out of  5
rating by Jessica Pinkston
"I've been with State Farm for 3 years. They have always had great customer service and the prices are great. Most recently Leslie helped me to modify my coverage based on my current needs and she was super helpful and took the time to explain to me all of my options and even suggest what she thought would be helpful for my current situation. I love working with this team!"
We responded:
"Jessica, thank you so much for your review!! We are glad to have you with our State Farm family! "
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tanisha f

September 13, 2024

5  out of  5
rating by tanisha f
"THANK YOU!!!!!!! Imani was amazing from start to finish she assisted and ensured i had everything I need in my policy. I couldn't have asked for a better agent. THANK YOU AGAIN IMANI!!!!!!"
We responded:
"Thank you so much for taking the time to leave a review! We are so glad Imani helped you!"
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Kandra Teasley

August 20, 2024

5  out of  5
rating by Kandra Teasley
"Excellent customer service from the ladies greatly appreciated"
We responded:
"Thank you so much, Kandra, for your review! We appreciate you! "